PRIVACY POLICY

Effective Date:08/10/2026
Last Updated: 08/10/2026

Welcome to Buthania Cloth (“Buthania Cloth”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, mobile application, services, or purchase products from Buthania Cloth.

By accessing or using Buthania Cloth, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our services.

1.1 Personal Information

Depending on how you use our platform, we may collect:

• Full name

• Email address

• Phone/mobile number

• Billing address

• Shipping/delivery address

• Account login information

• Date of birth, where required

• Profile information

• Order and purchase history

• Customer support communications

1.2 Payment Information

When you make a purchase, payment information may be processed through third-party payment providers.

We may receive information such as:

• Payment status

• Transaction reference

• Payment method

• Transaction amount

We generally do not store complete debit/credit card details on our servers. Payment information may be handled directly by our authorized payment service providers.

1.3 Device and Technical Information

When you access our website or application, we may automatically collect:

• IP address

• Device type

• Operating system

• Browser type

• Application version

• Device identifiers

• Network information

• Log information

• Date and time of access

1.4 Location Information

Where necessary and where you provide permission, we may collect approximate or precise location information for purposes such as:

• Delivery services

• Address verification

• Improving service availability

• Showing relevant products or services

You may disable location permissions through your device settings where applicable.

1.5 Cookies and Similar Technologies

We may use cookies, local storage, pixels, and similar technologies to:

• Keep you logged in

• Remember your preferences

• Maintain your shopping cart

• Improve website performance

• Understand how users interact with our services

• Provide relevant content and promotions

You may control cookies through your browser settings.

2. How We Use Your Information

We may use your information to:

• Create and manage your account

• Process and deliver orders

• Process payments

• Provide customer support

• Communicate with you about your orders

• Send order confirmations and delivery updates

• Process returns, refunds, and exchanges

• Improve our products and services

• Personalize your shopping experience

• Detect and prevent fraud or unauthorized activity

• Maintain platform security

• Comply with applicable laws and regulations

• Send promotional communications where permitted by law

3. How We Share Your Information

We do not sell your personal information as a business practice.

We may share necessary information with trusted third parties, including:

Delivery and Logistics Providers

We may share information such as your name, phone number, and delivery address so that your order can be delivered.

Payment Service Providers

Payment information may be shared with authorized payment processors to complete transactions securely.

Technology and Service Providers

We may use third-party providers for:

• Hosting

• Cloud storage

• Analytics

• Notifications

• Email

• SMS

• Customer support

• Security

• Software infrastructure

These providers may process information on our behalf.

Legal and Regulatory Authorities

We may disclose information when required to:

• Comply with applicable law

• Respond to a legal request

• Protect our rights

• Prevent fraud

• Protect the safety of users or the public

4. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

However, no internet-based service can guarantee complete security of information.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing our services

• Maintaining business and transaction records

• Resolving disputes

• Preventing fraud

• Complying with legal obligations

When information is no longer required, we may securely delete or anonymize it.

6. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where applicable

• Opt out of promotional communications

• Request information about how your data is processed

To exercise your rights, contact us using the details provided below.

7. Marketing Communications

Where permitted by applicable law, we may send promotional communications about:

• New products

• Discounts

• Offers

• Sales

• Special events

• Other Buthania Cloth updates

You may unsubscribe from promotional emails or messages at any time.

Transactional communications, such as order confirmations and delivery notifications, may continue to be sent where necessary to provide our services.

8. Children's Privacy

Buthania Cloth is not intended to knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

9. Third-Party Links

Our website or application may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we may update the “Last Updated” date at the top of this policy.

Your continued use of Buthania Cloth after changes are posted may constitute acceptance of the updated policy, where permitted by law.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Buthania Cloth

Email: [support@yourdomain.com]
Phone: [+91-XXXXXXXXXX]
Address: [Complete Business Address]

© [YEAR] Buthania Cloth. All Rights Reserved.